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Simply select the More actions dropdown menu next to one of your purchases to see a list of options, including Contact seller and Return this item.

*certain exclusions may apply for example Northern Ireland, Scottish Highlands and Islands which may take longer. Purchase history is the central place to manage your orders. For more information, see How to track home delivery above.įor orders that contain a SIM-only, we offer Royal Mail First Class post free of charge and will have your item(s) delivered within 3 – 5 days of the order date. You can also access your previous purchases from the My Account. If you have provided your email address or mobile number, you’ll be sent tracking details so you can track delivery. To see your purchase history, view the Recent Purchases section on the mobile homepage. Someone over the age of 18 will need to sign for your parcel, so make sure someone is in on the delivery date. Once youve received an email telling you your device has been despatched, youll be able to track the delivery online on the My orders page of My O2. They’ll also try to deliver twice more over the next two standard delivery days. If delivery cannot be made to a neighbour, then the courier will leave a card at your home with contact details for you to rearrange. If they can, they’ll leave a card at your home letting you know which address your parcel was left at. If there is no one at home to receive your order, our courier will attempt to leave it with a neighbour. Any orders placed between 7pm Friday and 7pm Sunday will be delivered on the following Monday.

It includes shipping, delivery, and payment details. You may also click on Track Orders from your My. Share definition: Order History is the complete record of a customers orders, past and current. As long as your order is placed by 7pm between Sunday and Friday, your delivery will be attempted between 7am and 9pm the following day. How do I track my order To track your recent orders, click here. your most recent orders by visiting the Order Status page in the My Account section. We offer next day delivery across the UK free of charge for orders containing handsets and devices*. Were sorry, GLAMGLOW only delivers online orders to UK addresses.